Overview
Incrediwear is a medical device company that develops wearable anti-inflammatory therapy products designed to improve circulation, reduce pain, and support faster recovery. With a major launch approaching, their team needed a complete Shopify store redesign delivered under an extremely tight deadline. The existing site suffered from slow performance, outdated visuals, and technical constraints that limited growth. We were brought in to modernize the brand experience while maintaining reliability and ease of use for their internal team. Our approach focused on rebuilding the entire store using Shopify Plus and Shopify 2.0 native features to reduce long-term maintenance and app dependency. The result was a scalable, trustworthy ecommerce foundation built for speed, clarity, and conversion.
Web Design, Web Development, Mobile Development, Post‑Launch Support
Medical Devices, Consumer Health, eCommerce
2 Weeks
Driving Trust, Speed, And Confidence In A Mission-Critical eCommerce Launch
+41%
Increase in add-to-cart actions
+10%
Lift in average order value
+11%
Growth in completed purchases after launch
The Challenge
Performance Limitations
Slow load times were impacting user trust and purchase behavior.
Outdated Brand Experience
The visual identity no longer reflected a modern, premium medical brand.
Technical Constraints
Heavy reliance on apps and custom code made the store hard to manage.
High-Stakes Launch Window
A full redesign was required just two weeks before launch.
Incrediwear was preparing for an important launch where site performance and credibility directly impacted revenue and brand trust. Consumers purchasing medical devices expect clarity, authority, and a frictionless experience across every page. At the same time, the internal team needed a system that could be easily managed without constant developer support. The challenge was not just redesigning a Shopify store, but delivering a complete, stable, and scalable solution under intense time pressure. Every decision had to balance speed, usability, and long-term reliability.
The Challenge
Our process
Discovery & Alignment
- Rapid review of existing site performance and structure
- Alignment on design preferences and provided design files
- Prioritization of Shopify 2.0 native capabilities
Design Execution
- Pixel-perfect UI implementation based on approved designs
- Responsive design for all devices
- Continuous feedback loops with the client team
Development & Build
- Shopify Plus theme rebuild using native features
- Replication of all existing functionality including bundles and upsells
- Reduced app reliance wherever possible
Launch & Support
- Fast deployment ahead of launch deadline
- Post-launch QA and performance checks
- Ongoing support for internal team handoff
Solutions

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Conceptualization & Strategy
Development & Delivery
Results
The redesigned Shopify store positioned Incrediwear for scalable growth while reinforcing trust in a highly competitive medical ecommerce market. By combining strong design execution with native platform reliability, the new site delivered immediate performance gains without sacrificing long-term flexibility.
The improved results were driven by a cleaner user experience, faster performance, and clearer product presentation across all devices. Optimized product page layouts reduced friction and helped users confidently choose the right products and bundles. The streamlined Shopify 2.0 build also empowered Incrediwear’s internal team to make updates quickly without technical bottlenecks. Together, these improvements created a foundation for consistent growth, higher customer confidence, and stronger long-term ecommerce performance.
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