Seamless POS-to-Shopify Integration That Transformed Operations
For Kardish, Ottawa’s leading health food store chain, we built a custom integration app connecting their POS system directly to Shopify – eliminating thousands of daily manual updates and streamlining multi-location inventory management.
Automated over 3,000 daily product updates, saving the team 20+ hours every week.
Overview
Kardish is a long-standing health food retailer in Ottawa, offering bulk foods, gluten-free products, natural beauty items, vitamins, and supplements. As their eCommerce store grew, they faced a critical operational challenge: their Shopify store wasn’t connected to their POS system, which housed all inventory and product data. This meant manually updating 2,000–3,000 product changes every day – a time-consuming and error-prone process. The project aimed to create a robust, automated integration to connect the two systems, ensure real-time inventory syncing, and give Kardish a scalable, future-proof digital foundation.
Custom App Development, Shopify POS Integration, Automation, API Development
Retail, Health & Wellness
3 Months
From Manual Chaos to Fully Automated Harmony
3,000+
Daily product updates now fully automated
15 min
Inventory refresh interval for real-time accuracy
20+
hrs/week Time saved for the Kardish team to focus on business growth
The Challenge
Complex Data Sync
Managing thousands of SKUs with diverse attributes across multiple locations
Physical Server Connection
Integrating with an on-premise POS server while working as a fully remote team
Detailed Data Requirements
Importing images, descriptions, tags, and custom product attributes without manual intervention
Kardish’s biggest operational bottleneck came from the gap between their brick-and-mortar operations and their growing online store. Without integration, maintaining product data consistency was overwhelming, especially with thousands of SKUs and multiple store locations. The solution needed to be not just technically sound, but also flexible, allowing for visibility control, location-specific inventory, and reliable automation — all while connecting securely to a physical server from our remote development team setup.
The Challenge
Our Process
Discovery & Requirements Gathering
- Interviewed Kardish’s operations team to understand workflows
- Mapped data fields between POS and Shopify
- Identified automation opportunities
System Architecture & Design
- Planned secure API connection to on-premise POS server
- Created data mapping templates for product details, inventory, and images
Development & Testing
- Built custom Shopify app to handle automated imports and updates
- Configured inventory refresh every 15 minutes
- Conducted rigorous data accuracy testing
Deployment & Training
- Released a custom app in Shopify and exclusively integrated it into Kardish’s store
- Trained staff on dashboard usage and visibility controls
- Provided post-launch monitoring and support
Solutions
The result was a powerful, custom-built Shopify integration app that connected directly to Kardish’s POS system. From automated product imports to real-time inventory updates, every part of the workflow was designed to remove manual effort and ensure operational efficiency across multiple retail locations.
Automation is just the first step – now let’s maximize conversions!
Kardish’s automation freed their team to grow sales. The next step? A CRO audit to turn more visitors into customers.
Automated Product Imports
Real-Time Inventory Sync
Visibility & Location Controls
Results
By automating product and inventory updates, Kardish reclaimed over 20 hours each week in staff time, eliminated manual errors, and ensured consistent product availability for customers both online and in-store.
This project didn’t just save time — it reshaped how Kardish operates. By removing the burden of manual updates, the team can now focus on strategic initiatives like customer experience, product sourcing, and marketing. The integration also means customers see only accurate, in-stock products, improving trust and driving repeat sales.
- Choosing a selection results in a full page refresh.
- Press the space key then arrow keys to make a selection.