Privacy policy

Lighthouse Commerce (“Lighthouse,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a form, purchase services, communicate with us, or otherwise interact with our Shopify-powered website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing address
  • Project details or inquiry information
  • Messages you send through contact forms, email, scheduling tools, or other website features
  • Payment and transaction-related information, where applicable

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Date and time of visit
  • General location information
  • Website interaction and usage data

This information may be collected through cookies, pixels, analytics tools, Shopify, and third-party apps or integrations used on our website.

Payment Information

If you purchase services or products through our website, payment information may be processed by Shopify Payments, Stripe, PayPal, or another third-party payment processor. We do not directly store full credit card numbers on our own systems.

2. How We Use Your Information

We may use personal information to:

  • Respond to inquiries
  • Provide proposals, consultations, audits, or services
  • Process payments and transactions
  • Communicate about projects, services, orders, or account-related matters
  • Improve our website, services, and customer experience
  • Send marketing emails or updates, where permitted
  • Analyze website performance and visitor behavior
  • Prevent fraud, abuse, security incidents, or unauthorized activity
  • Comply with legal, tax, accounting, and contractual obligations
  • Enforce our agreements, terms, and policies

3. Shopify and Third-Party Service Providers

Our website is powered by Shopify. Shopify may collect and process personal information as part of hosting the website, supporting checkout, processing transactions, providing analytics, and enabling website functionality.

We may also use trusted third-party service providers, including but not limited to:

  • Payment processors
  • Email marketing platforms
  • Analytics providers
  • Advertising platforms
  • Scheduling tools
  • CRM or project management tools
  • Website optimization tools
  • Security and fraud prevention services

These providers may process personal information only as needed to provide services to us or as otherwise permitted by their own policies and applicable law.

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Analyze traffic and usage patterns
  • Measure marketing performance
  • Improve website experience
  • Support advertising or retargeting, where applicable

You can usually control cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Analytics and Advertising

We may use analytics and advertising tools such as Google Analytics, Meta Pixel, Shopify analytics, or similar services to understand how visitors use our website and to improve our marketing.

These tools may collect information about your device, browsing behavior, website interactions, and general location. Depending on your location, you may have the right to opt out of certain tracking or targeted advertising.

6. Email Marketing

If you subscribe to our email list, download a resource, request information, or otherwise opt in to receive communications, we may send you emails about our services, insights, offers, or updates.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We do not sell your email address to third parties.

7. How We Share Information

We may share personal information with:

  • Service providers who help us operate our website and business
  • Payment processors and transaction providers
  • Contractors, consultants, or team members who help us deliver services
  • Legal, accounting, insurance, or compliance advisors
  • Government authorities or law enforcement when required by law
  • Parties involved in a business transaction, such as a merger, acquisition, restructuring, or sale of assets

We do not sell personal information in the ordinary sense of exchanging it for money.

However, some privacy laws define “sale” or “sharing” broadly to include certain advertising, analytics, or tracking activities. If applicable, you may have the right to opt out of those activities.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide services
  • Maintain business records
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce agreements
  • Improve our website and operations

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for using secure devices, networks, and passwords when interacting with our website or services.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request a copy of your information
  • Opt out of certain marketing communications
  • Opt out of certain targeted advertising or data sharing
  • Limit the use of sensitive personal information, where applicable
  • Object to or restrict certain processing activities

California residents may have additional rights under the CCPA/CPRA, including rights to know, delete, correct, opt out of sale or sharing, and limit certain uses of sensitive personal information. California’s CPRA amendments added rights including correction and limits on use/disclosure of sensitive personal information as of January 1, 2023.

To exercise privacy rights, contact us at:

[Insert Privacy Contact Email]

We may need to verify your identity before fulfilling your request.

11. International Visitors

If you access our website from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.

By using our website, you understand that your information may be transferred to countries with privacy laws that may differ from those in your jurisdiction.

12. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

13. Third-Party Links

Our website may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices, content, or security of those third parties.

You should review the privacy policies of any third-party websites or services you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us through the contact form on this website.